Privacy Policy

1. Data Controller

The data controller is Datallem (ABBOU RACHID). For any questions about your data, contact us at contact@datallem.com.

2. Legal Basis for Processing

Your data is processed based on your consent (when creating an account) and contract execution (for providing our services).

3. Information We Collect

We collect information you provide directly: name, email address, payment data (via Stripe). We also collect data about your usage: sites monitored, keywords tracked, and scan results from AI platforms (ChatGPT, Perplexity, Claude, Gemini).

4. Cookies

We use essential cookies for site functionality: authjs.session-token (authentication, httpOnly, session duration), datallem-consent (consent preferences, stored in localStorage), and hCaptcha for bot protection during signup. We use Google Analytics (G-40BE7ZFVW8) and Vercel Analytics only with your explicit consent — analytics cookies (_ga, _ga_*, _vercel_*) are set when you accept. You can manage your cookie preferences at any time on the dedicated cookie preferences page or through the cookie banner. To disable cookies, adjust your browser settings.

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5. How We Use Information

We use your data to: provide and improve our AI visibility monitoring services, perform automated scans, send alerts, process your payments, communicate with you, and comply with our legal obligations.

6. Data Storage

Your data is stored securely in Europe (France) using industry-standard encryption. It is retained for the duration of your subscription plus 3 years for legal purposes.

7. Data Processors and Transfers

Your data may be transmitted to the following processors: Stripe (payment), Resend (email), Vercel (hosting), OpenRouter/Anthropic/OpenAI (AI probing). Some data may be transferred outside the European Union (Vercel Inc., United States). These transfers are governed by Standard Contractual Clauses (SCC) approved by the European Commission and/or the Data Privacy Framework (DPF), ensuring adequate protection under GDPR.

8. Your GDPR Rights

You have the following rights: access to your data, rectification, erasure, restriction of processing, objection, portability. To exercise these rights, contact contact@datallem.com. For more information, visit the CNIL website: https://www.cnil.fr/fr/les-droits-des-personnes-concernees-par-le-traitement. You may also file a complaint with the CNIL: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, https://www.cnil.fr/fr/plaintes.

9. Contact

For questions about this policy: contact@datallem.com