FAQ
Frequently asked questions about Datallem
What is Datallem?+
Datallem is a monitoring service that tracks your brand's visibility in generative AI responses — ChatGPT, Perplexity, Claude, and Gemini. We show you who cites you, how often, and how you compare to competitors.
How does monitoring work?+
Our system regularly queries LLMs with real customer queries to check if your site is cited. We track changes over time, detect visibility drops, and alert you instantly.
How much does Datallem cost?+
You can start free with 1 site and weekly scans. The Starter plan at 8€/mo adds 3 sites and weekly scans. The Pro plan at 20€/mo offers 10 sites and advanced features. The Ultra plan at 50€/mo adds daily scans and 50 sites. Cancel anytime.
Which LLMs are monitored?+
We monitor ChatGPT, Perplexity, Claude, and Gemini. These are the four major generative AI platforms that users rely on for information.
How can I cancel my subscription?+
You can cancel your subscription at any time from your account settings. There's no cancellation fee, and you'll continue to have access until the end of your billing period.
What happens when my visibility changes?+
You'll receive instant alerts via email when your brand appears, disappears, or loses ground to competitors. You can configure alert preferences in your dashboard.
Is my data secure?+
Absolutely. We use industry-standard encryption and never share your data. Your website data is stored securely and you can delete it at any time.
Can I export my data?+
Yes, all paid plans include PDF report generation. You can download detailed reports of your AI visibility trends and share them with your team.