FAQ

AI visibility monitoring is the practice of tracking how your brand, content, and website appear in AI-powered search results from ChatGPT, Perplexity, Claude, and Gemini. It helps you understand your presence in the new AI-first search landscape.

Datallem monitors your website and tracks how AI models cite your content. We scan AI outputs and provide insights on when your brand appears, what context it appears in, and how you compare to competitors.

We monitor all major AI search platforms including ChatGPT, Perplexity, Claude, Gemini, and other emerging AI assistants. Our platform is designed to add new AI sources as they become popular.

Scan frequency depends on your plan. Free plans include manual scans, Starter plans include weekly automated scans, and Pro plans include unlimited scans with priority processing.

Yes! All paid plans include competitor tracking. You can add up to 5 competitors (Starter) or unlimited competitors (Pro) and compare your AI visibility side-by-side.

You'll receive instant alerts via email when your brand appears, disappears, or loses ground to competitors. You can configure alert preferences in your dashboard.

Absolutely. We use industry-standard encryption and never share your data. Your website data is stored securely and you can delete it at any time.

Yes, all paid plans include PDF report generation. You can download detailed reports of your AI visibility trends and share them with your team.